DRE Veterinary Customer Service & Staff

If you need help finding information on the website, have questions about ordering, or are having problems with your order please feel free to contact us via email or over the telephone.

Hours of Operation

M-F: 8:00 AM - 5:00 PM EST
(Excluding National Holidays)

Telephone Contacts

Toll Free: 1-800-969-6795
Local: (502) 244-6345
Fax: (502) 244-0369

Our Staff

An organization of around 50 employees, DRE is self-contained with sales specialists, an expert biomedical department, an in-house paint department and proficient shipping department. Our bio-medical staff have been trained and carefully chosen for their expertise and attention to detail.

DRE's Veterinary staff include specialist in the Veterinary, Research, and Animal Health fields with years of practical experience in the field. Whether in the planning stages, in need of new equipment, or looking for previously owned items our specialist can help meet your needs.

Jim Evans

email jim | 1-800-979-6795 x 252
Veterinary Division Director

Jim Evans has directed DRE Veterinary since February 2005. Jim holds a Bachelor of Business Administration with an emphasis in Marketing from Eastern Kentucky University. He also attended the University of Kentucky School of Architecture. Jim has worked in the field of clinical facility design , vital signs monitoring, critical care monitoring and telemetry systems installation in the Southeast United States for over 16 years. In his time away from work, Jim is an avid outdoorsman who enjoys field training with his Brittany spaniel.

Nathan Claypool

email nathan | 1-800-979-6795 x 223
Veterinary Equipment Specialist

Nathan Claypool has been with DRE Veterinary since January 2006. He is a graduate of Western Kentucky University with a degree in sales marketing and communications. He enjoys golf, fishing and the outdoors with his two dogs.

Harold "Smiley" Burnett

Veterinary Anesthesia Biomedical Engineer
Veterinary Vaporizer Service Technician

Harold Burnett, "Smiley" to his friends and family, has worked at the company for over 20 years. He is an experienced vaporizer technician, trained in the recalibration process for Penlon, Ohmeda, Drager and Ohio vaporizers. He was also instrumental in developing the manufacturing process for DRE's line of Compact, Transport and Bentley rodent anesthesia machines. Smiley is a proud father of three and a grandfather to eight.

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